Duquesne Light Company
DLC Customer App
Mobile App for Bill Payment and Customer Account Access
Looking to bring mobile bill pay to their customers, DLC enlisted the UI/UX and development services provided by OpenArc to build a Xamarin.Forms app targeting Apple and Android platforms. Through a high-level analysis and blueprinting session, OpenArc rewrote and relaunched a new mobile app that’s more reflective of the functionality that is offered through the DLC website. New features include a single-sign-on which uses a fingerprint to create a “password-free” environment. Understanding the need for an easy-to-use platform, OpenArc utilized an SDK for the map integration API to provide users real-time updates, along with powerful and useful location features.